FAQ

How can I register myself at My Pooja Box?

Click on Sign Up link given at the top right corner of our website. Complete all the fields marked with * accurately. Click on the submit button to complete the registration.You also get an email for successful registration. Now you can start shopping!

What kind of payment methods do you provide?

While shopping on our website or app, all payments are initiated through Stripe. We accept all major debit and credit cards from customers.

I placed an order on your website, how will I get to know it’s successful?

Once we get your order, you will receive an email and text message confirming the same.

Is your payment gateway secured? Can I trust it?

Our payment gateway is absolutely safe and secure. We ensure complete privacy of your details.

The item(s) I need shows the status ‘out of stock’. What if I need the same?

Although we put our best efforts to maintain an inventory level that will keep up with soaring demand, certain items due to their popularity may run out of stock. As we add new products continuously, please keep on checking if the items you need have been restocked. You can send us an email at orders@mypoojabox.com to get the desired items earliest.

How do you ensure that the product(s) I ordered will reach safe?

We follow multi layered packaging format and pack every item carefully to ensure its safety.

What is your return policy? Can I return an item I don’t like?

We believe in exceeding your expectations. Hence, if you are not satisfied with your purchase you can send us an email at orders@mypoojabox to return the item. For more information, please refer to our Refund and Return Policy.

When would I get the purchased item(s)?

Products are delivered within 7-14 business days.

Whom should I contact if I have a concern?

Feel free to contact our customer support at orders@mypoojabox and we will be glad to help you out.

Thank you!

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